QURIA

Role details

Location

Dallas, TX (Hybrid)

Company

Quria

Start / duration

Starting in 2–3 weeks; 9 months minimum

Overview

Quria is seeking a highly technical Jira and Jira Service Management Administrator to own the configuration, automation, and continuous improvement of an enterprise Atlassian environment. The ideal candidate builds and troubleshoots complex workflows, automations, and integrations independently. They can also explain technical decisions clearly to business stakeholders and service desk teams.

Key Responsibilities

• Administer Jira Software and Jira Service Management, including projects, workflows, screens, custom fields, issue types, and permission, notification, and security schemes.
• Design and configure JSM service desks: request types, customer portals, queues, SLAs, approvals, and knowledge base integration with Confluence.
• Build and maintain advanced automation using Jira Automation, ScriptRunner (Groovy), and the Jira REST API.
• Configure and manage JSM Assets (formerly Insight), including object schemas, data imports, and linking assets to requests.
• Integrate Jira/JSM with enterprise tools such as Confluence, Slack/Teams, Opsgenie, identity providers (SSO/SAML), and CI/CD or monitoring platforms.
• Support ITSM processes, including incident, problem, change, and service request management, aligned with ITIL practices.
• Plan and execute upgrades, marketplace app evaluations, and migrations, including Data Center to Cloud.
• Clean up and standardize configurations to reduce scheme sprawl and improve performance.
• Build dashboards, filters, and reports using advanced JQL.
• Gather requirements from stakeholders, translate them into technical solutions, and document configurations and standards.

Required Skills & Experience

• 5+ years of hands-on Jira administration, including at least 3 years with Jira Service Management.
• Deep expertise in workflows, schemes, custom fields, and advanced JQL.
• Proven experience with ScriptRunner and Groovy scripting, plus complex Jira Automation rules.
• Working knowledge of the Jira REST API and experience building integrations.
• Experience with JSM Assets/Insight configuration.
• Experience administering Atlassian Cloud and/or Data Center at enterprise scale.
• Solid understanding of ITIL/ITSM processes.
• Strong troubleshooting skills and the ability to work independently with minimal direction.
• Clear verbal and written communication, including explaining technical topics to non-technical users.

Preferred Qualifications

• Atlassian certifications (e.g., Jira Administrator, Jira Service Management).
• Experience with Cloud migrations and the Atlassian Access/Guard admin tools.
• Scripting experience in Python or PowerShell.
• ITIL Foundation certification.

Role details

Location

Remote (US/Canada)

Experience Level

Lead / Senior

Time commitment

50–60% Hands-On Development / 20–25% Solution Architecture / 10–15% Technical Leadership & Mentoring / ~10% Cross-Functional Collaboration

About the Role

We are seeking a hands-on Lead Software Engineer / Solution Architect based in the US or Canada. This is a solution architecture role in which at least 50–60% of your time is spent actively developing: you will design the solution and then build a large part of it yourself. The rest of your time goes to solution architecture, technical leadership and mentoring, and alignment with product and business stakeholders. Experience or strong knowledge in the GRC (Governance, Risk, and Compliance) space or SOC 2 compliance is a major plus.

Key Responsibilities

Hands-On Development (50–60%)

• Design, build, optimize, and maintain highly scalable backend services using Python and FastAPI, personally writing a significant share of the production code.
• Own PostgreSQL database design, schema changes, and query performance tuning.
• Take the lead on the most complex features and technical spikes, turning architectural designs into working, production-ready code.
• Set the coding standard for the team through clean, well-tested code and thorough, constructive code reviews.
• Serverless Development: Design, deploy, and maintain event-driven applications on serverless platforms (e.g., Azure Functions, AWS Lambda, Google Cloud Functions) to optimize cost and performance.
• Workflow Automation & Orchestration: Author, test, and manage complex backend workflows, state machines, and data pipelines that integrate disparate services and business logic.
• AI-Assisted Development: Leverage AI coding assistants and LLMs, such as GitHub Copilot, Claude (Anthropic), ChatGPT, or Cursor, to speed up technical discovery, write code, document APIs, and troubleshoot complex infrastructure bugs.

Solution Architecture (20–25%)

• Own the solution architecture and system design, creating robust, secure blueprints for cloud-native platforms and keeping clear system documentation in Confluence.
• Lead architecture reviews and make practical, build-ready design decisions that you and the team then implement.
• Plan and carry out the cloud infrastructure, preferably on Microsoft Azure (or other major clouds such as AWS/GCP).

Technical Leadership & Mentoring (10–15%)

• Guide a globally distributed team as its technical lead, using Jira for sprint tracking and backlog management.
• Mentor and support engineers, standardize engineering best practices, and help them grow.
• Keep communication smooth across time zones using Microsoft Teams and Confluence.

Cross-Functional Collaboration (~10%)

• Work closely with Product, Design, QA, and business stakeholders to turn business requirements into technical roadmaps.
• Bridge engineering execution and product strategy so the global team works from one shared vision.

Required Skills & Qualifications

• Geographic Requirement: Must be located in and authorized to work in the US or Canada.
• Hands-On Development: Strong, current, hands-on software development experience with Python, FastAPI, and PostgreSQL, with a track record of writing and shipping production code while in a lead or architect role. This is not a design-only position.
• Solution Architecture: Proven experience defining technical roadmaps, designing distributed systems, and leading architecture reviews, and then building what was designed.
• Cloud Infrastructure: Solid knowledge of cloud platforms, ideally Microsoft Azure (AWS or GCP also welcome).
• Team Leadership & Tools: Experience as a technical lead for software development teams, using Jira, Confluence, and Microsoft Teams to coordinate globally distributed engineers. Scrum Master experience is a plus.
• Cross-Functional Skills: Strong capability in aligning engineering goals with product management, quality assurance, and design teams.

Preferred Qualifications (Bonus)

• Domain Knowledge: Experience in the GRC (Governance, Risk, and Compliance) space.
• Compliance Frameworks: Direct experience building applications that adhere to or manage SOC 2 compliance frameworks.

Role details

Application

MBA Web Application | Java, Spring Boot & Customer-Facing Analytics

Department

Engineering / Software Development

Reports To

Engineering Manager

Experience Level

Senior

Location

On-site / Hybrid / Remote, based on business needs

About the Role

We are seeking a Senior Software Engineer to join the MBA application team and help modernize and extend a customer-facing reporting and analytics platform. This role focuses on the MBA web application and its supporting Java and Spring Boot services, including server-rendered user experiences, REST APIs, search-driven capabilities, integrations, security, and cloud deployment.

You will work within a mature application and collaborate with Product Management, UX, QA, Data Engineering, platform teams, Technical Customer Support, and business stakeholders to deliver reliable and intuitive customer capabilities. You will be expected to understand existing application behavior, lead technical designs, implement changes safely, improve automated testing, troubleshoot complex production issues, and incrementally modernize the platform.

This role does not own MBA batch ETL or data-engineering pipelines. However, you will collaborate closely with Data Engineering and upstream system teams to define contracts, validate end-to-end behavior, and resolve issues spanning the application, APIs, search indexes, databases, and data layers.

What You Will Own

• End-to-end technical ownership of customer-facing features across the browser, server-rendered UI, Spring Boot services, REST APIs, search integrations, and application data access.
• Safe evolution of a large, mature codebase through targeted enhancement, systematic refactoring, dependency upgrades, and incremental removal of technical debt.
• Production readiness, including secure design, automated quality controls, observability, deployment validation, incident troubleshooting, root-cause analysis, and corrective actions.
• Clear architecture, design, and operational documentation that reduces reliance on tribal knowledge and enables the broader team to support the platform effectively.

Core Technology Environment

• Java 8+ and modernization to JDK 21 and beyond
• Spring Boot (v2.x/3.x) / Spring MVC / Spring Batch
• Spring Security
• Freemarker / HTML / CSS
• JavaScript (ES6+)
• REST APIs
• Elasticsearch / Application search & retrieval
• SQL / Relational databases
• Git / Code review
• Automated testing
• Docker / Kubernetes
• CI/CD / GitHub Actions
• Azure / AKS current state
• GCP / GKE strategic direction
• Logging / Metrics / Tracing

Key Responsibilities

• Design, build, test, and support Java/Spring Boot capabilities for the customer-facing MBA reporting and analytics web application.
• Enhance Spring MVC/Freemarker, HTML/CSS, JavaScript, REST API, search, and database integrations with strong usability, security, performance, and reliability practices.
• Modernize legacy components through safe refactoring, dependency upgrades, automated testing, CI/CD quality checks, and backward-compatible delivery.
• Collaborate with Product, UX, QA, Data Engineering, platform, support, and business stakeholders to define contracts, validate outcomes, and resolve cross-layer issues.
• Operate production-ready services with logging, metrics, tracing, alerts, health checks, deployment validation, incident response, RCA, and corrective actions.
• Lead design/code reviews, document key architecture and operations, mentor engineers, and communicate trade-offs, risks, and implementation options clearly.

Required Qualifications

• 8+ years of software engineering experience with senior-level ownership of production Java applications.
• Strong Java 8+ and Spring Boot/Spring MVC experience, including REST APIs, configuration, dependency injection, and framework or dependency upgrades.
• Hands-on web application experience with HTML, CSS, JavaScript, and server-side templating such as Freemarker or equivalent.
• Ability to enhance large, mature codebases with complex business logic, cross-component dependencies, and minimal production disruption.
• Experience with Elasticsearch or comparable search technology for indexing, searching, and retrieving application data within user-facing workflows—not as a traditional ELK logging stack—plus SQL/relational databases, secure coding, and application-side data validation.
• Experience with automated testing, Git-based workflows, CI/CD, production troubleshooting, logs, metrics, traces, and release practices.
• Strong design, documentation, Agile delivery, and communication skills across product, engineering, QA, data, and platform teams.

Preferred Qualifications

• Experience with Spring Security, enterprise authentication/authorization, and resolving application-security review findings.
• Experience operating Java applications with Docker/Kubernetes, Azure/AKS, GCP/GKE, GitHub Actions, or similar platforms.
• Experience with Elasticsearch administration, upgrades, tuning, OpenSearch migration, application search/retrieval patterns, observability tools, or browser E2E automation such as Playwright.
• Experience with reporting, analytics, healthcare distribution, supply-chain products, legacy modernization, engineering standards, or team mentoring.

What Success Looks Like

• Delivers reliable, secure customer-facing capabilities aligned with product and business needs.
• Becomes a trusted technical owner for complex MBA web application features and investigations.
• Improves quality through design discipline, automated testing, documentation, observability, and code reviews.
• Reduces production risk through earlier issue detection, stronger diagnosability, and durable corrective actions.
• Raises team capability through mentoring, knowledge sharing, and reusable engineering guidance.

Equal Opportunity Statement

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Employment details

Location

Sandy Spring, Maryland, and unanticipated client sites across the United States. Must be willing to travel and/or relocate domestically.

Schedule

Permanent, full-time position. Monday–Friday, 40 hours per week.

Openings

1 position

Compensation

$150,758 per year

Benefits

2 weeks of paid time off plus 6 paid federal holidays

Job description

Design software applications based on business and system requirements; implement backend services; enhance front-end components; and determine application architecture and feasibility. Conduct code reviews, create data-mapping documents, and develop functionality using Java, Spring Boot, Python, Azure, Kafka, Maven, Angular, microservices, MongoDB, and Agile methodologies. Develop test portals and customize changes to improve scalability and operational efficiency.

Education and experience required

Bachelor’s degree or equivalent in Computer Science, Electronics Engineering, Electrical Engineering, Information Technology, or Information Systems, plus 2 years of experience in the job offered or as an Analyst, Engineer, or Software Developer.

Prior work experience must include 2 years using Java, Spring Boot, Python, Azure, Kafka, Maven, Angular, microservices, MongoDB, and Agile methodologies.